Become a Client

Our Commitment to You…

• Our office opening hours are 9.30am – 6.00pm, Monday to Friday. Outside of these hours you are welcome to leave a telephone message or arrange special appointment with one of the advisors.

• We will provide a free and impartial information, advice and guidance service to clients seeking employment or training

• We provide a safe and comfortable environment where our clients can learn and progress, without prejudice or bias

• To keep up to date with developments in the Careers sector and provide relevant information on current learning and employment opportunities

• We will actively encourage and respond to client feedback, and develop our service in line with the needs of our clients

• A copy of your records will be kept in accordance with the Data Protection Act

Your Commitment to Us…

• You must respect yourself and other clients; and all members of staff of the Education & Employment Project

• You will come to appointments and training sessions on time wherever possible, and let us know as soon as possible if you are not able to attend

• We ask you to adhere to all regulations and policies outlined in the Client Induction Handbook.

• You must agree to complete all relevant forms and paperwork including registration, assessment, induction, and outcome forms

• You will try, wherever possible, to complete actions and tasks to the timescale agreed with Advice & Guidance Consultant

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